Посылаю сообщение с вопросом о лицензионной винде на адрес: firstname.lastname@example.org. Соотв на великом и могучем с пометкой Russian в теме ( ну думаю юзер френдли - распарсят поймут девочке-попугаю отошлют на русском языке ). Ответ меня убил:
Thank you for contacting Microsoft Customer Service.
We are unable to understand your message completely. In order to assist you with your report, we need your help. Restate and clarify your message in English, including the product or service about which you are submitting this message. At this time, we are only able to respond using the English language.
To help us determine the specific concern you want to address, please provide us more information on the issue you are experiencing or the information that you wish to obtain. Also, remember to indicate details, such as the specific product or web service involved, and the complete web site address you accessed. The more specific information you include, the better our chances of understanding and addressing your issue.
We appreciate the additional information and look forward to hearing from you.
Microsoft Customer Service Representative
If you have any feedback about your Online Customer Service experience, please send it to my manager, Justus Joy, by clicking the link below. Please be sure to include the name of my manager in the subject field.