LINUX.ORG.RU
Форум — Linux-hardware  

Проблемы с USB HDD

 


0

2

Доброго времени.

Неожиданно отказался работать USB HDD (WD).

В dmesg при подключении или попытке использовать fdisk: 

[Чт авг 17 12:42:22 2017] sd 6:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
[Чт авг 17 12:42:22 2017] sd 6:0:0:0: [sdc] tag#0 Sense Key : 0x3 [current] 
[Чт авг 17 12:42:22 2017] sd 6:0:0:0: [sdc] tag#0 ASC=0x11 ASCQ=0x0 
[Чт авг 17 12:42:22 2017] sd 6:0:0:0: [sdc] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 01 00
[Чт авг 17 12:42:22 2017] blk_update_request: critical medium error, dev sdc, sector 0
[Чт авг 17 12:42:22 2017] Buffer I/O error on dev sdc, logical block 0, async page read

lsusb 

Bus 004 Device 029: ID 04ca:3006 Lite-On Technology Corp. 
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 003: ID 1bcf:2c18 Sunplus Innovation Technology Inc. 
Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 001 Device 009: ID 1058:1021 Western Digital Technologies, Inc. Elements Desktop (WDBAAU)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
В lsblk диск определяется: 
AME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0  55,9G  0 disk 
├─sda1   8:1    0   512M  0 part /boot
└─sda2   8:2    0  55,4G  0 part /
sdb      8:16   0 698,7G  0 disk 
└─sdb1   8:17   0 698,7G  0 part /mnt/data
sdc      8:32   0   2,7T  0 disk 
sr0     11:0    1 455,7M  0 rom

smartctl -a /dev/sdc выдаёт следующий результат: 

smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.12.6-1-ARCH] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Green
Device Model:     WDC WD30EZRX-00DC0B0
Serial Number:    WD-WMC1T0937129
LU WWN Device Id: 5 0014ee 00373e600
Firmware Version: 80.00A80
User Capacity:    3 000 592 982 016 bytes [3,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 1.5 Gb/s)
Local Time is:    Sat Aug 19 03:29:59 2017 +07
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (38580) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 387) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x70b5) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       1041
  3 Spin_Up_Time            0x0027   198   179   021    Pre-fail  Always       -       5100
  4 Start_Stop_Count        0x0032   085   085   000    Old_age   Always       -       15643
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       1
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   077   077   000    Old_age   Always       -       17462
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   086   086   000    Old_age   Always       -       14533
192 Power-Off_Retract_Count 0x0032   182   182   000    Old_age   Always       -       13559
193 Load_Cycle_Count        0x0032   093   093   000    Old_age   Always       -       323202
194 Temperature_Celsius     0x0022   118   101   000    Old_age   Always       -       32
196 Reallocated_Event_Count 0x0032   199   199   000    Old_age   Always       -       1
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       129
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       89
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       94

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Подскажите, какие ещё шаги предпринять для определения проблемы?

★★★★★

Обычно у usb-дисков проблемы с питанием. Сейчас материнка 5 В не потребляет, всё от 12 В, поэтому если у БП испортились 5 В, то это вылезет на USB-устройствах.

А так можно попробовать запустить SMART self-test и можно понаблюдать, растёт ли Power_Cycle_Count при подобных сообщенияз, если винт не выдёргивать из usb, а просто вызывать fdisk.

mky ★★★★★
()

Забить нулями, проверить снова. Данные восстановить из бекапа. Диск либо сыпется либо питалово плохое.

legolegs ★★★★★
()

Результат селф-тест: 

smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.12.6-1-ARCH] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Conveyance captive  Completed: read failure       90%     17462         2056
# 2  Extended captive    Interrupted (host reset)      90%     17462         -
# 3  Short captive       Completed: read failure       90%     17462         2056
# 4  Extended captive    Interrupted (host reset)      90%     17462         -
# 5  Extended captive    Interrupted (host reset)      90%     17462         -
# 6  Extended offline    Completed: read failure       90%     17462         2056

unikum ★★★★★
() автор топика
Последнее исправление: unikum (всего исправлений: 2)
Ответ на: комментарий от legolegs

Спасибо, похоже это то, что нужно.

unikum ★★★★★
() автор топика

Посмотри на плату контроллера на диске - если есть окисления, то открути контроллер с диска и почисти ластиком контактные площадки, к которым подключается разъем на корпусе диска.

Xless
()
Ответ на: комментарий от unikum

Western Digital - ставит всяку поибень в USB HDD.
Реши проблему изначально и арийско верно - установкой Toshiba/HGST/Hitachi USB HDD.
Японцы из страны аниме - таки не разучились делать адекватные HDD.

blitz
()

зеленая какашка, хранимая в этой коробке, дохнет. вполне предсказуемо.

делать посекторную копию через ddrescue (если там еще есть что копировать), из копии пытаться вытягивать данные.

NiTr0 ★★★★★
()

Вскрыл, подцепил по SATA. Результат смарт такой: 

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       1253
  3 Spin_Up_Time            0x0027   180   179   021    Pre-fail  Always       -       5983
  4 Start_Stop_Count        0x0032   085   085   000    Old_age   Always       -       15657
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       1
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   077   077   000    Old_age   Always       -       17466
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   086   086   000    Old_age   Always       -       14546
192 Power-Off_Retract_Count 0x0032   182   182   000    Old_age   Always       -       13568
193 Load_Cycle_Count        0x0032   093   093   000    Old_age   Always       -       323211
194 Temperature_Celsius     0x0022   116   101   000    Old_age   Always       -       34
196 Reallocated_Event_Count 0x0032   199   199   000    Old_age   Always       -       1
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       129
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       89
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       94

SMART Error Log Version: 1
Warning: ATA error count 41014 inconsistent with error log pointer 5

ATA Error Count: 41014 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 41014 occurred at disk power-on lifetime: 17466 hours (727 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 02 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 02 00 00 00 a0 08      00:13:56.173  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.173  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08      00:13:56.173  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08      00:13:56.172  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.172  IDENTIFY DEVICE

Error 41013 occurred at disk power-on lifetime: 17466 hours (727 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 46 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 03 46 00 00 00 a0 08      00:13:56.173  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08      00:13:56.172  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.172  IDENTIFY DEVICE
  c8 00 08 00 00 00 e0 08      00:13:56.172  READ DMA
  ef 10 02 00 00 00 a0 08      00:13:56.171  SET FEATURES [Enable SATA feature]

Error 41012 occurred at disk power-on lifetime: 17466 hours (727 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 02 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 02 00 00 00 a0 08      00:13:56.172  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.172  IDENTIFY DEVICE
  c8 00 08 00 00 00 e0 08      00:13:56.172  READ DMA
  ef 10 02 00 00 00 a0 08      00:13:56.171  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.171  IDENTIFY DEVICE

Error 41011 occurred at disk power-on lifetime: 17466 hours (727 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 08 00 00 00 e0  Device Fault; Error: ABRT 8 sectors at LBA = 0x00000000 = 0

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 08 00 00 00 e0 08      00:13:56.172  READ DMA
  ef 10 02 00 00 00 a0 08      00:13:56.171  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.171  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08      00:13:56.171  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08      00:13:56.171  SET FEATURES [Enable SATA feature]

Error 41010 occurred at disk power-on lifetime: 17466 hours (727 days + 18 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 02 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 02 00 00 00 a0 08      00:13:56.171  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.171  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08      00:13:56.171  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08      00:13:56.171  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08      00:13:56.170  IDENTIFY DEVICE

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short captive       Completed: read failure       90%     17462         2352
# 2  Short captive       Completed: read failure       90%     17462         2352
# 3  Short captive       Completed: read failure       90%     17462         2056
# 4  Short captive       Completed: read failure       90%     17462         2056
# 5  Conveyance captive  Completed: read failure       90%     17462         2056
# 6  Extended captive    Interrupted (host reset)      90%     17462         -
# 7  Short captive       Completed: read failure       90%     17462         2056
# 8  Extended captive    Interrupted (host reset)      90%     17462         -
# 9  Extended captive    Interrupted (host reset)      90%     17462         -
#10  Extended offline    Completed: read failure       90%     17462         2056

unikum ★★★★★
() автор топика
Вы не можете добавлять комментарии в эту тему. Тема перемещена в архив.
Linux-hardware